Should I have my passport with me?
All passengers adults and children must have their own passport. Children that are stated on parents' passports will not be able to travel. |
Can I travel with my ID?
European citizens may travel with their European identity cards only to Greece not to non EU countries. |
Which military documents are needed in order to travel?
Cypriot men over the age of 16 are required to have an exit permit or a certificate of discharge issued by the Army authorities. Those who have fulfilled their military obligations should have their Military Leaving Certificate. |
Do I need a Visa?
Passengers of certain citizenships need to have a visa for entering some ports. The passenger is responsible for getting information and obtaining the visa if required. Passengers that have their passports stamped at entry to Israel can not travel to Lebanon. Non EU citizens need a “Schengen Visa” to travel to Greece. |
How does embarkation/disembarkation work?
Embarkation/Disembarkation - Limassol: Before your embarkation you need to check-in and pass the passport control, as well as other formalities. Check-in desks open 3 hours before the scheduled time of departure and close 30 minutes before departure. Passengers who don’t present themselves in time at the check-desk, will not be able to travel. When you board you have to hand your passport over to the purser’s office and take a special receipt which you have to present in order to take your passport back on the day of disembarkation Embarkation/Disembarkation - Ports of Call: At some ports, disembarkation is performed using local tenders, either due to lack of port facilities or due to instructions by port authorities. Passengers should be at the various ports in time for departure or/and at the meetings for the excursions. The company bears no responsibility in case a passenger is not at the port of call in time for departure. You should comply with the vessel’s announcements and the instructions of the daily programme. |
How is my luggage transferred on and off the vessel?
When arriving at the port you should hand over your luggage to the porters in order to pass the luggage control and be transferred to the entrance of the vessel where you have to recognise them before getting on board. When the vessel returns to Limassol at the end of the cruise your luggage must be locked and will be transferred to a special area in the passenger’s terminal where you have to recognise and receive them. According to the EU Directives the weight of each luggage should not exceed 23 kgs. The carriage of luggage and personal items is under the terms and conditions of carriage contained in the Carriage Agreement (i.e. your ticket) issued by the Carrier and you may obtain it along with the text of the Athens Convention from the Salamis Lines Ltd Offices at 1, G. Katsounotou Str., 3607 Limassol, Cyprus, tel. +35725860000. By accepting or/and using and/or travelling under the terms and conditions of the Carriage Agreement, Passengers accept all terms contained therein despite whether or not the ticket has been delivered to them or to a third person. |
How will I know the schedule of events and meals on board?
Once on board you will receive the cruise programme with the arrival and departure times at/from the ports of call, the meal times, the entertainment programme of the day, the scheduled events on board as well as any information you will need to know. |
Does my ticket include meals?
Breakfast,lunch and dinner will be served at certain hours at the Vessel’s restaurant. During the stay of the vessel at the ports of call, the meals will be served normally. Snacks and drinks from the vessel’s bars and anything else ordered from the room service and A La Carte menu are not included in the price of the ticket. |
What do I do if I have a special request regarding meals?
Please inform us at the time of your reservation for any requests regarding any special diet such as vegetarian meals, gluten-free meals etc. |
Which excursions include a meal in a local restaurant or a lunch box?
Passengers who participate to full day optional excursions (exceeding 8 hours), which according to the programme do not include a meal in a local restaurant, will be offered a lunch box in a package provided by the vessel. |
Can I bring food or drinks I buy from a port, on board with me?
According to the Hygiene & Safety Regulations of our Company, you are not allowed to bring food or drinks purchased from any ports, on board. |
Is my cabin going to be exactly as shown on the deck plan?
The deck plan and the cabins’ description are indicative. The size and the arrangement may vary in the same cabin category. An outside cabin has a porthole or window. |
What’s the difference between an outside and an inside cabin?
An outside cabin has a porthole or window. An inside cabin doesn’t have porthole or window. Cabins are all equipped with a bathtub or shower,toilet, washbasin and LCD television. |
Is there a reception desk on board?
The Vessel’s Reception Office operates 24 hours a day. |
Are there any excursions available when we get to ports of call?
At most of the ports of call optional excursions are organised for which you may get information either from your Travel Agency or by the Vessel’s Excursion Office. The cost of these excursions is not included in the price of the cruise. Some excursions include visits to religious sites so you have to be dressed appropriately (covered knees and shoulders). Passengers who participate in full-day optional excursions (exceeding 8 hours) which according to their programme do not include a meal in a local restaurant, will be offereda lunch box provided by the vessel. On some Greek islands local buses are used which may not be equipped with air-conditioning or other amenities. The order of the visits and the duration of the excursions are indicative and may change. |
What types of electrical devices can I use in my cabin?
Tension on board is 220V, and there are only bipolar plugs. A limited number of transformers may be found at the reception which you may borrow with a small deposit. |
What currency can I use on board?
The currency on board the cruise ship is the EURO. You may exchange major currencies into euros at the reception. |
Is there a doctor on board?
There is a qualified doctor on board who provides his services on a 24-hour basis when sailing and during certain hours when the ship is at the port. Medical services are provided free of charge but any pharmaceutical treatment/medication expenses should be born by the passenger. |
Can I travel if I’m pregnant?
We recommend that women who are in their 12th week of pregnancy seek medical advice before travelling. Women who are more than 28 weeks pregnant are required to present a medical certificate of fitness to travel. For more information please read Articles 14 Pregnancy and 13 Medical Services. |
Can people with reduced mobility/disability travel?
If you have reduced mobility or any disability then in order to enable you to be carried safely you are required to provide as much information as possible at the time of booking .The Carrier may refuse passage to anyone who has failed to notify of any such disabilities or who in the Carrier’s and or Master’s opinion the passenger cannot be carried in a safe and or dignified and or operationally feasible manner or where the design of the vessel makes carriage difficult or impossible. In order to avoid disappointment you must always be accompanied by an attendant who will be responsible to provide all care and assistance you may need. The Carrier cannot accept any further responsibility due to your condition. |
Can I travel if I’m on a wheelchair?
Embarkation / disembarkation at the ports of call will depend on a variety of factors and disembarkation / embarkation will be totally dependent upon the assessment of risk. The carriers decision on this will be final. Passengers with wheelchairs or reduced mobility may not be able to go ashore at some ports particularly where tenders are to be used. Please note that the vessel has two cabins on Category C with wheelchair facilities. These cabins are situated on Venus Deck. Wheelchair access though is limited in the public areas. Some of the public areas and cabins on board are not accessible to passengers using wheelchairs. The lift can only accommodate wheelchairs measuring 65 cm wide. Whilst the vessel has some wheelchairs on board which will fit in the lift these are limited. Passengers are advised to ensure their wheelchairs are suitable for the lift in order to ensure their comfort and safety on board. |
Can I bring my pet on board?
For hygiene and safety reasons animals/pets are not allowed on board. |
Is smoking allowed on board?
For the convenience of all passengers smoking pipes and cigars is prohibited in the cabins, toilets and public areas of the vessel, except at the open air decks. Smoking cigarettes is allowed only at the areas with the appropriate sign and you are kindly requested to observe and obay these instructions. |
What do I have to do in order to file a complaint?
Any complaints or claims should be reported to the reception by completing and signing the appropriate declaration before the disembarkation of the passengers. |
Are gratuities necessary?
Gratuities are optional. |
Do I need travel insurance?
Travel Insurance (optional): The passengers will have the possibility to purchase travel insurance when booking their cruise ticket. The travel insurance covers against cancellation, loss of baggage, medical expenses, repatriation, personal accident, loss of embarkation and cruise cancellation. All details will be posted on our website and copies will be available at Salamis Tours offices. The prices are per person per cruise and net (non commissionable):
Please note that if you choose to take the travel insurance we offer then this is not a contract with Salamis Lines Ltd but with an independent third party provider. The terms / conditions of the insurance policy are available for inspection on our website and copies are available at our Head Offices in Limassol (Salamis House, 1 G. Katounotos street, P.O.Box 50531, 3607 Limassol). We do not make any representations regarding the policy, terms or extent of cover
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