Can people with reduced mobility/disability travel?


EU Regulation 1177/2010 provides that a passenger will not be refused the right to travel on the grounds of disability or reduced mobility, unless restrictions are imposed for safety reasons, or the design of the vessel or terminal makes it impossible for the passenger to board or disembark the vessel, or for the passenger to be carried safely.

In order to enable us to carry passengers with reduced mobility or any disability safely passengers are required to provide as much information as possible at the time of booking .The Carrier may refuse passage to anyone who has failed to notify of any such disabilities or who in the Carrier’s and or Master’s opinion the passenger cannot be carried in a safe and or dignified and or operationally feasible manner or where the design of the vessel makes carriage difficult or impossible.

Passengers who need assistance and care must travel with an able bodied travel companion.

Wheelchair users and those who cannot walk independently or negotiate stairs

Embarkation / disembarkation at the ports of call will depend on a variety of factors and disembarkation / embarkation will be totally dependent upon the assessment of risk. In the interests of safety and in accordance with Article 8 of EU 1177/2010 and in order to enable the Carrier to comply with international, national and EU law, we regret that MV SALAMIS FILOXENIA cannot carry on board passengers who are wheelchair users and persons who cannot negotiate 2 flights of stairs.

This policy is based on the structure of the vessel as built. Passengers with reduced mobility must be able to use the steps easily and safely and unassisted. Neither passengers nor crew are able, for safety reasons, to carry passengers in wheelchairs or passengers with reduced mobility up the stairs.



Ports of Call and tenders

The vessel does not call at any port facility with direct facilities for embarkation and disembarkation from deck 5, which is the passengers’ embarkation deck. Thus, embarkation in all ports is carried out via gangway or tender. Passengers with reduced mobility may not be able to go ashore at some ports particularly where tenders are to be used. The officer in charge of tender operations can refuse to allow passengers to use tenders where he believes this would pose a risk to life and safety.

Neither passengers nor crew are able, for safety reasons, to carry passengers with reduced mobility into tenders.


Please read the booking conditions and conditions of carriage for further information.


Assistance to passengers with reduced mobility to embark at the first port and disembark at the final port will be provided where assistance is required. The passenger will need to arrive at an agreed time at a designated point. The passenger should also notify the Carrier of their assistance needs at least 48 hours before the assistance is required and if possible at the time of booking.

Assistance with general care cannot be provided and a Carrier can require a passenger under EU 1177/2010, where strictly necessary, to be accompanied by a fully abled person to provide such assistance.

Medical or mobility equipment

The passenger will also not be charged for taking onto the ship any medical or mobility equipment that is reasonably necessary for their needs during the voyage. Full details must be provided at the time of booking.

c/s Salamis Filoxenia




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